Control your data
Delete your account
You can request deletion of your No Vape account and eligible data linked to it. We verify each request and confirm its status; some records may need to remain as explained below.
How to request deletion
If you linked an email address, write to us from that address and say that you want the account deleted. If you use a guest account, contact us from an email address where we can reply and mention that it is a guest account; we will provide the verification steps. Never include your password, access codes, or sensitive medical information.
Request deletionnovapteam@gmail.com
What a verified request covers
- The authentication account and associated user profile, where the request can be verified.
- Eligible daily logs, quit plans, preferences, onboarding responses, and other associated personal data.
- Eligible notification tokens and purchase or subscription records stored by No Vape, subject to legal, security, fraud-prevention, and backup-retention needs.
- Eligible community profile records and interactions, including likes, comments, and reports.
Community posts may remain stored and marked as deleted so conversation threads remain coherent. Some community records and copies made by other users while content was public may also remain.
Deleting your account does not automatically cancel an App Store or Google Play subscription. If you have an active subscription, cancel it separately in the relevant store.
For details about how data is handled, read the Privacy policy